Your privacy, our priority

At In Unity We Rise C.I.C., we are deeply committed to protecting your personal information. This Privacy Policy outlines our practices, ensuring transparency and trust as you engage with our services and website. We're dedicated to upholding your rights under UK data protection law.

Our commitment to your privacy

In Unity We Rise C.I.C. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we keep it safe, and the rights you have under UK data protection law. By using our services or website, you agree to the practices described here. We aim for complete transparency and trust in all our interactions.

Information we collect

We only collect information that is necessary for our services. This may include:

  • Personal details: Name, email address, phone number, contact preferences.
  • Support-related information: Information shared during enquiries, referrals or support sessions; notes required to provide safe, appropriate support; emergency or safeguarding information where necessary.
  • Technical information: IP address, basic device information, website usage data (cookies, analytics).

How we use your information

We use your information responsibly and only for the purposes intended to serve you. This includes:

  • Providing services, support, and communication.
  • Responding to enquiries or requests.
  • Managing appointments and follow-ups.
  • Ensuring safety and safeguarding.
  • Improving our services.
  • Meeting legal or regulatory obligations.

We never sell your data.

Legal basis and data protection

We process personal data under one or more of the following legal bases:

  • Consent: You give us explicit permission.
  • Legitimate interests: To provide or improve our services.
  • Contract: Information needed to deliver a service you request.
  • Legal obligation: For safeguarding, record-keeping, or compliance.

We take data security seriously. Your information is stored securely, with access restricted to authorised team members only. Data is kept only for as long as necessary, and we use secure digital systems following best-practice protection methods. If a data breach ever occurs, we follow UK GDPR reporting procedures to address it promptly and effectively.

Safeguarding & information sharing

We may need to share information only when absolutely necessary, such as:

  • If someone is at risk of harm.
  • If required by law or safeguarding authorities.
  • If working with trusted partners to deliver a service (always with your explicit consent).

We always try to inform you before sharing information—unless doing so would increase risk to an individual. Your safety and well-being are paramount.

Your data rights

You have important rights concerning your personal data:

  • To access your personal data.
  • To correct inaccurate information.
  • To request deletion (where appropriate).
  • To withdraw consent at any time.
  • To object to certain uses of your data.
  • To request a copy of your data in a portable format.

To exercise any of these rights, please email us directly at inunitywerise@gmail.com. We are here to help you manage your information effectively.

Cookies & website tracking

Our website may use cookies to enhance your experience. These are typically used for:

  • Website analytics, to understand how our site is used.
  • Basic website functionality, ensuring elements work correctly.
  • Improving overall user experience by remembering preferences.

You can disable cookies in your browser settings at any time if you prefer not to use them. Please refer to your browser's help section for instructions on how to do this.

How long we keep your data

We keep data only for as long as necessary to fulfil the purposes for which it was collected. This includes:

  • Support delivery and ongoing services.
  • Meeting legal or safeguarding requirements.
  • Administrative purposes, such as record-keeping.

When your information is no longer required, it is securely deleted or anonymised in accordance with our data retention policies.

Why you can trust us

Families and individuals can feel completely safe sharing their details with us because we keep all information confidential, secure, and protected under strict privacy and safeguarding policies. We only collect what is necessary, we never share data without consent unless required for safety, and we ensure that every person is treated with respect, dignity and care.

We take extra steps to protect people’s data by using secure systems, limiting access only to trained staff, and never sharing information without consent unless someone is at risk. We are proud of our strong safeguarding practices, our commitment to confidentiality, and our promise to treat everyone’s personal information with care, respect and professionalism.